We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...spaces where people can truly relax? Are you energized by meaningful work in a beautiful mountain setting? If so, the YMCA of the Rockies... ...and outdoor programs, are seasonal. This can appeal to: students seeking summer work travelers wanting flexible job timing...
...quality, and culturally responsive patient-centered care. Remote in Connecticut Job purpose Responsible for maintaining... ...and post all patient and/or insurance payments. Reviewing clinical documentation and provide coding support to clinical staff as needed. Qualifications...
...When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where... ...excitement for technology youll deliver outstanding and innovative business solutions that support our technology evolution and the way...
...This is a remote position. We are seeking a Test Engineer to support a large-scale Facets migration project within the healthcare payer environment. This role is responsible for coordinating and executing test activities to ensure system quality, accuracy, and performance...
...Safer Gambling Specialist. What You'll Do Reviewing and monitoring customers accounts using the company's internal systems, in line with the responsible gaming guidelines Identifying high risk players by conducting analysis of customers behaviour and activity...