Sr AI Engineer - Global Commercial Services Job at American Express, Albany, NY

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  • American Express
  • Albany, NY

Job Description

Salary: $62,000 - 102,000 per year Requirements:

  • We look for 6+ years of experience building large-scale backend or distributed systems.
  • We value experience creating AI-enabled applications with LLMs, agentic workflows, RAG, or modern ML platforms.
  • We expect production experience with TypeScript, Go, Python, or comparable languages.
  • We need strong software engineering foundations across backend development, APIs, cloud infrastructure, and distributed architectures.
  • We prefer familiarity with cloud platforms, containers, and Kubernetes.
  • We value exposure to asynchronous processing, workflow engines, queues, or streaming technologies.
  • We want strong problem-solving skills and comfort navigating ambiguous technical challenges.
  • We look for excellent collaboration and communication skills across engineering and product partners.
  • We appreciate a mindset focused on learning new technologies and advancing engineering best practices.
  • Bonus points for experience building AI products in financial services or other regulated industries.
  • Additional advantage for deploying production LLM or RAG systems.
  • We also value familiarity with evaluation frameworks, observability, and AI safety practices.
  • Contributions to open-source software or AI-related projects are a plus.
  • Experience with fine-tuning, model optimization, or inference pipelines is beneficial.
Responsibilities:
  • We design, build, test, and operate production-grade agentic AI applications and services.
  • We help develop shared agentic AI capabilities, including agent frameworks and orchestration.
  • We contribute to planning, tool use, and memory strategies.
  • We build Retrieval-Augmented Generation pipelines.
  • We integrate LLMs and inference services.
  • We support evaluation, observability, and safety tooling.
  • We work with senior engineers to design scalable, reliable, and maintainable distributed systems.
  • We take part in technical design reviews and code reviews to raise engineering quality.
  • We collaborate with Product, UX, and cross-functional teams to deliver AI-powered capabilities from concept to production.
  • We assess emerging AI technologies and incorporate practical improvements into our platform.
  • We mentor junior engineers and help foster a collaborative engineering culture.
Technologies:
  • Agentic AI
  • AI
  • Backend
  • Cloud
  • Fine-tuning
  • Flow
  • Support
  • Kubernetes
  • LLM
  • Python
  • RAG
  • TypeScript
  • UX UI Design
  • Airflow
  • API
  • AWS
  • Lambda
  • Embedding Models
  • Kafka
  • Model Serving
  • REST
  • gRPC

More:

We are Amex Technology, and our Global Commercial Services team supports millions of business customers worldwide, from small businesses to Fortune 500 companies. Our mission is to be the undisputed leader in financial and membership services while responsibly driving double-digit revenue growth. We provide a broad set of payment and cash flow solutions, including traditional card products, working capital and supply chain financing, and digital tools that help customers manage their financial and payment needs. In this role, you will join a modern, cloud-native engineering environment focused on agentic AI and production-scale systems.

last updated 33 week of 2026

Job Tags

Full time, Worldwide

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