For further inquiries about this opportunity, please contact our Talent Specialist, Marshelin at (224) 507-1280
Title: Process Technician - Fiber Optic
Location: Onsite at Newton, NC
Duration: 12 Months
Schedule: Monday-Friday: 8-5, Occasional OT and weekend
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered
Job Summary
The Process Technician plays a critical hands-on technical role in supporting cleanroom optical ribbon and fiber optic cable manufacturing. This position provides advanced process expertise, equipment troubleshooting, and technical leadership while remaining on a non-management technical career path. The role supports stable operations, continuous improvement, and production scale-up in a fast-growing manufacturing environment.
Key Responsibilities
Process & Equipment Support
Operate, monitor, and optimize cleanroom-based optical ribbon and cable manufacturing processes
Perform advanced setup, calibration, and troubleshooting of ribbonization, fiber handling, and bonding equipment
Lead process start-ups, line qualifications, and product changeovers
Troubleshoot complex quality issues including attenuation, ribbon geometry, fiber alignment, and bonding integrity
Support preventive maintenance and equipment reliability initiatives
Quality & Compliance
Ensure adherence to cleanroom protocols, SOPs, and safety requirements
Monitor in-line and off-line quality metrics and drive corrective actions
Ensure compliance with ISO, Telcordia/GR, IEC, and customer specifications
Participate in root cause analysis (RCA) and corrective and preventive actions (CAPA)
Continuous Improvement
Analyze process data using SPC and manufacturing systems to improve yield, throughput, and uptime
Support Lean, Six Sigma, and Kaizen initiatives
Assist with new equipment installation, process transfers, and plant expansion efforts
Technical Leadership
Serve as a technical mentor to Process Technicians and Operators
Provide hands-on training and technical guidance without direct people management responsibilities
Act as a subject matter expert (SME) for assigned processes or equipment
Required Qualifications
High school diploma or equivalent required; Associate's degree in Engineering Technology or related field preferred
2 3+ years of experience in optical fiber, ribbon, or precision manufacturing
Strong knowledge of cleanroom operations and contamination control
Hands-on experience with optical fiber handling, ribbonization, and precision equipment
Proficiency in SPC, MES, and process data analysis
Ability to read and interpret technical documentation, specifications, and procedures
Strong troubleshooting, communication, and mentoring skills
Preferred Qualifications
Experience with high-count or rollable ribbon fiber products
Knowledge of Telcordia GR-20, GR-409, GR-326, IEC standards
Lean Manufacturing or Six Sigma certification
Experience supporting rapid production scale-up in a cleanroom environment
Physical & Work Requirements
Ability to work on the cleanroom manufacturing floor for extended periods
Manual dexterity for fine fiber handling and equipment adjustments
Ability to lift up to 25 lbs
Ability to wear cleanroom garments for full shift
Work Environment
Day shift in a controlled, cleanroom optical manufacturing facility
Exposure to controlled fiber materials, precision equipment, and cleanroom processes
About us:
DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
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