The Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ensure consistent customer satisfaction. Responsible for auditing company service programs to ensure compliance with 100% follow-up through customer callbacks.
• Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers.
• Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner.
• Call and process electronic or telephone orders/requests.
• Phones/Customer Service
• Check Market Center general email box
• Prepare ship route for processing (printing, posting)
• Service call back
• Service Dispatch
• Place work order for service calls
• Process refunds
• 3-5 years of work experience preferred.
• High School Diploma required. Associates Degree preferred.
• MS Office Experience with proficiency in Excel required.
• Strong communication skills.
• Excellent customer service and administrative skills required.
• Ability to develop and maintain a positive working relationship with others.
• Detail oriented, ability to multi-task, with strong organizational skills are required
...Role Summary The Project Manager is responsible for the successful execution of renewable energy engineering projects for Revamp's EPC clients, with full accountability for project scope, schedule, budget, and deliverables. In this employee-owned organization, the...
12 to 14-month fixed-term contract Maternity cover Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today...
...limit to the growth of your career. Option Care Health, Inc. is the largest independent... ...Requirements Active and unrestricted Registered Nurse (RN) license required. Minimum of 2... ...which will enable the incumbents to travel to care facilities, home visits and multiple...
...Additional Information About the Role Come join our team as a full-time EP Device Nurse Specialist with BJC Medical Group in Cardiology located in Wentzville , this is a rare opportunity to join a great team!~ Outpatient~ Preferred Cardiology and Device work...
...About Farmers Insurance If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career... ...center in the country by Training magazine, to provide our agents and employees with best of the best in insurance education....