Job Description

This corporate role serves as the main point of contact for visitors phone calls and inquiries providing exceptional front-line support in a professional and courteous manner. Duties include responding to inquiries from all SRG departments and communities preparing correspondence and ensuring a welcoming genuine hospitality experience for all addition to receptionist duties this role provides administrative support to the Operations team including scheduling meetings coordinating travel arrangements managing office supplies and assisting with day-to-day office operations. The position is adaptable and proactive with the ability to take on additional responsibilities such as project coordination data entry or supporting special operational tasks as needed ensuring the office runs smoothly and efficiently.

Essential Duties and Responsibilities :

• Answers and screens all incoming telephone calls for company principles in a courteous and professional manner.  Routes telephone calls and takes messages as appropriate.
• Demonstrates exceptional customer service skills while performing all job tasks including answering telephone greeting guests and recording outside requests.
• Monitors greets and directs all visitors at the Reception Desk.
• Types copies orders and maintains inventory of office supplies. Performs other clerical duties.
• Generates screens and manages all correspondence mail packages etc. of principals as appropriate.
• Coordinates travel arrangements for SRG personnel if needed
• Assists with general office needs (i.e. postage copies faxes notary public etc.)
• Executes projects as assigned by Operations Department.
• Compiles data for projects.
• Maintains a professional appearance manner and approach while on duty.
• Maintains appropriate levels of confidentiality.
• Proofreads edits and re-writes when/as requested.
• Coordinates events (i.e. Birthdays Rewards & Recognitions etc.)
• Oversees kitchen inventory and stocks food supply

Qualifications :

• To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in MS Office (Word Excel Outlook) and familiarity with office equipment (e.g. printers fax machines).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities; attention to detail is essential.
• Ability to maintain a positive attitude and professionalism under pressure.
• Knowledge of senior living industry or willingness to learn is a plus.
• High school diploma or equivalent required; additional qualifications in Office Administration are a plus.
• While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; and talk or hear.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to stand; walk; climb or balance; stoop kneel crouch or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race color sex sexual orientation gender identity religion national origin age (40 and over) disability military status genetic information or any other basis protected by applicable federal state or local laws and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal state and local laws including but not to limited respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. 

Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.

Remote Work :

No

Employment Type :

Full-time

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